CloseProtectionGZ- Privacy Policy Introduction/About Us: www.closeprotectiongz.com is a global online provider of security and business consultancy products & services. You can reserve our services & products online in a simple and safe format. www.closeprotectiongz.com is a complete on-line security expert consultancy product and service supply shop for both trade and end users. We have a complete product line-up of security consultancy services & products from a wide variety of security & business sectors. We have a professional sales and product team with over 100 years of combined experience in the security consultancy industry. All our staff are fully committed to providing an excellent level of service to every individual customer. By using this e-commerce web site, you agree to our terms and conditions. We reserve the right to modify, alter or update these terms of use at any time. When purchasing from www.closeprotectiongz.com you agree to be bound by such modifications, alterations or updates on this and or future visits Contact details Address : www.closeprotectiongz.com PO Box 486 Rochester Kent ME3 7XW England Telephone (UK): 0151 645 9180 01474 824 055 Email : General Enquiries : drmarkdyates@aol.com We offer rapid response email support for our customers. Our response target to e-mail enquires is 1 hour during office working hours. When contacting us please quote your purchase order/ reference number. Our Privacy Policy www.closeprotectiongz.com do not disclose buyers information to third parties (other than delivery details to carriers). We use cookies to track the contents of your order through to the shopping cart and for recognition of returning shoppers, taking away the need to re-enter your details on re-visiting our web site. We may send marketing material if you opt to receive it. All information is collected lawfully and in accordance with the data protection act 1998. Acceptance www.closeprotectiongz.com reserves the right to refuse an order or part of an order at any time prior to delivery. We may also request additional information prior to accepting an order. Back Orders Should your required item not be in stock, we will back order for you. We will e-mail you with the proposed delivery date and should you rather not wait for delivery, you will have the option to cancel your order or part of it. This does not affect your statutory rights as a consumer Damaged goods All damaged goods must be reported to us within 2 working days. The goods will then either be replaced or you will receive a full refund. We cannot offer refunds or accept returns if sealed packages have been opened on sensitive electronic goods (ie: printed circuit boards - PCBs). Changed your mind? If you change your mind and wish to return the goods you can. Under the UK’s Distance Selling Regulations you must do this within 7 days from receiving the goods. The goods must be unused and in the original package and be fit for resale. Please note that you will be responsible for the cost of returning the goods to us or our suppliers. We reserve the right to apply an administration and re-stocking charge of 25% of the order value Should the returned item arrive back to us in a damaged condition, the product will be returned to you and you will responsible for the total cost of that item. VAT Prices described on this web site are exclusive of vat which is 15.00% for all orders within the U.K. or European Union. Site errors Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur the company cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. Operation of Website www.closeprotectiongz.com have designed and optimised this website for our likely customers. No guarantee is given that it will be compatible with all operating systems, browsers or computer hardware or software. To the extent permitted by law, www.closeprotectiongz.com will not be liable for any losses caused by any such incompatibility. Complaints We provide a high standard of customer care, However, should you be less than satisfied with our service please contact us. Copyright The content of this web site is copyright protected and reproduction of any of the web sites content is strictly prohibited without consent from www.closeprotectiongz.com © 2009 www.closeprotectiongz.com return to homepage